Frequently asked questions


Got questions about BrandtalePOD, the upcoming Print-On-Demand app from Germany?


BrandtalePOD is our innovative Print-On-Demand app that allows you to create custom textile products with ease. Simply upload your designs, select your preferred products, and we’ll handle the printing and shipping.

With BrandtalePOD, you can create a wide range of textile products, including t-shirts, hoodies, tote bags, and more. Explore our catalog to see all available options.

To get started, just sign up for an account, and let your dreams come true. Follow the on-screen instructions to upload your designs and start creating your custom products.

BrandtalePOD integrates with Shopify, Etsy, WooCommerce, Manual or API.


Our typical turnaround time is 3-5 business days for printing and processing orders. Shipping times may vary depending on your location and the shipping method selected.

Yes, you can track your order’s status by logging into your BrandtalePOD account. We provide tracking information as soon as it becomes available. Your customer also receive an automatically tracking link over your used e-commerce platform.

Unfortunately, customizing the packaging is not possible. If your order volume exceeds 300 orders per month, it is possible to customize the packaging to a certain extent by mutual agreement.

Your orders will be shipped in a durable paper bag for the sake of our environment. For larger orders, we additionally use cardboard boxes.


We accept a variety of payment methods, including credit cards and PayPal, to ensure a seamless ordering process.

No, there is no minimum order quantity. You can order as few or as many products as you like, making it perfect for both personal and business use.


Absolutely! You can upload your own designs and artwork to personalize your textile products. Make sure your designs meet our guidelines for the best results.

BrandtalePOD utilizes high-quality direct-to-garment (DTG) printing for textile products, ensuring vibrant and long-lasting prints. We also offer a wide range of sublimation items such as cups and mugs.

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If you have any questions, feel free to ask!